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Choosing the Right Foam Mattress: Effortless Convenience
The Novilla mattress-in-a-box offers a smart packaging solution, saving you time and money. Conveniently delivered to your doorstep, this hassle-free mattress is easy to carry upstairs or wherever you desire.
Inside the Mattress Box: - 1x Novilla mattress - 1x Novilla manual & warranty card - 1x package opener
Easy Care with Removable Zippered Cover The mattress features a middle zipper design, allowing you to easily remove and machine wash the cover. The unfixed cover can be pulled up and down with ease.
Important Considerations: 1. Set an alarm to avoid oversleeping and missing work or school. 2. Everyone's perception of firmness and softness varies. Give your new mattress time to "break-in." If you still can't sleep well, feel free to contact our online support at any time. We're here to assist our valued customers. 3. The mattress cover is machine washable for simple care.
Regaining Full Shape Allow 24-72 hours for your mattress to regain its full shape. Memory foam expands faster in warmer environments. In colder temperatures at delivery, your mattress may take longer to return to its full size from the compressed state. The expansion time may vary depending on the surrounding conditions.
Cooling and Breathable Design The Novilla queen-size mattress features a 4-layer all-foam system. The gel-infused memory foam on top keeps you cool, while the egg crate-designed foam layer increases airflow throughout the mattress. The breathable mattress cover can further enhance airflow by up to 30%, ensuring a longer, more comfortable sleep.
Pressure Relief and Motion Isolation The Novilla 12-inch gel memory foam mattress includes 4 distinct foam layers. The gel memory foam, combined with comfort foam, distributes pressure and molds to your body's contours. The two high-density foam layers improve durability, providing proper spinal alignment and preventing sagging or roll-off. Whether you sleep alone or with a partner, this mattress minimizes motion disturbance.
Safe and Comfortable Sleep Environment The mattress is made of CertiPUR-US Certified foam, free from harmful off-gassing and substances like formaldehyde, mercury, and heavy metals. The skin-friendly rayon fabric cover offers a heavenly soft touch, creating a healthier, cloud-like sleep experience.
Convenient Queen Mattress in a Box Receive your mattress rolled and compressed in a box for easy setup. Follow the instructions, and watch the magic unfold. This queen-size mattress fits all bed frames, even on the floor. Allow 72 hours for the mattress to fully air out and reshape for optimal performance.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
item_weight | 31.8 pounds | ||||
product_dimensions | 80 x 60 x 12 inches | ||||
country_of_origin | Indonesia | ||||
item_model_number | NV0M801-12-Q | ||||
customer_reviews |
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best_sellers_rank | #1,355 in Home & Kitchen (See Top 100 in Home & Kitchen) #11 in Mattresses | ||||
date_first_available | January 17, 2020 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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